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KeepBuzzFeed's Employee Engagement Strategies: Insights from Chandler Bondan

Chandler Bondan

Chandler Bondan

28 minutes

Jul 14, 2024

KeepBuzzFeed's Employee Engagement Strategies: Insights from Chandler Bondan
Interview Highlights

Employee experience is crucial. Deloitte reports that 80% of executives acknowledge its importance, but only 22% believe their company excels in this aspect. Yet, Alex Edmands' research shows top workplace companies yield 2.3% to 3.8% higher stock returns, underlining the value of prioritizing employee experience.

To delve deeper into the realm of exceptional employee experience, we're privileged to have Chandler Bondan, the Chief People Officer at BuzzFeed, share his insights.

In this enlightening interview, Chandler sheds light on how BuzzFeed has successfully integrated and sustained an exceptional employee experience.


Defining Employee Experience at BuzzFeed

Chandler defines employee experience as the overall journey, satisfaction, and well-being of employees throughout their tenure within the organization.

It encompasses every interaction and touchpoint, from recruitment to day-to-day work, professional development, and even exits. Chandler emphasizes the holistic approach BuzzFeed takes towards employee experience, considering the entire employee lifecycle.


Strategies for Career Development and Growth

At BuzzFeed, career development and growth opportunities are essential for attracting and retaining top talent. Chandler outlines various strategies, including monthly offerings like newsletters covering topics from performance reviews to personal finance.

Additionally, formal training, manager masterclasses, and programming focused on diversity, inclusion, and belonging contribute to fostering a culture of continuous learning and growth.


Empowering Managers for Positive Impact

Empowering managers to positively impact the employee experience is crucial at BuzzFeed. Through leadership development programming, feedback tools, coaching, and mentorship opportunities, managers are equipped with the skills and support needed to lead their teams effectively.

Chandler emphasizes the importance of feedback and continuous improvement in enhancing the employee experience.


Measuring Success and Driving Continuous Improvement

BuzzFeed employs a multifaceted approach to measure the success of its employee experience initiatives.

This includes performance review processes focusing on goals, performance dimensions, and open-ended feedback. Additionally, pulse checks, engagement surveys, talent benchmarking, and dashboards provide valuable insights for continuous improvement.


Building a Strong Company Culture

Chandler underscores the importance of combining standardization, communication, training, feedback, and leadership engagement to build a strong company culture. By proactively addressing employee well-being and fostering inclusivity, organizations can attract and retain top talent, driving long-term success.


The Bottom Line

Chandler's insights highlight the transformative power of investing in employee experience. By prioritizing the well-being and growth of employees, organizations like BuzzFeed create thriving workplace cultures that drive performance and success.

This interview with Chandler Bondan offers valuable insights for organizations seeking to enhance their employee experience and unlock the full potential of their workforce.

Official Transcript

According to a study conducted by Deloitte, a significant number of executives, 80%, recognize the importance of employee experience, yet only 22% believe their companies excel in building a differentiated employee experience.

Surprisingly, research by Alex Edmands reveals that companies listed among the 100 Best Companies to Work For in America generate 2.3% to 3.8% higher stock returns compared to their peers.

This indicates that investing in employee experience can yield tangible benefits. Today, we have a special guest, who will shed light on a company that has successfully integrated and sustained an exceptional employee experience. Join us in this illuminating interview with Chandler Bondan, the Chief People Officer at BuzzFeed. 

Felicia Shakiba: Chandler, thank you for being here today.

Chandler Bondan: Thank you for having me. I'm really excited. 

There are myriad definitions of employee experience. How do you define it at Buzz Feed?

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