New Ways to Address DEI Challenges

Diversity, equity, and inclusion (DEI) are critical components of a successful workplace, yet achieving these goals can be challenging for organizations. However, with the help of artificial intelligence (AI), including ChatGPT, companies are finding new ways to address DEI challenges. In this article, we'll explore four impactful DEI efforts and the companies that are using AI to help solve the problem.

4 Challenges Paired with ChaGPT Companies

Diverse Hiring: Textio

Creating inclusive job postings is a critical first step in attracting a diverse pool of candidates. However, identifying biased or exclusionary language can be challenging. That's where Textio comes in. Using AI, including ChatGPT, Textio analyzes job postings in real-time and provides feedback to help organizations create more inclusive job postings. For example, the platform may suggest alternative phrases or point out language that could be seen as biased. By using Textio, organizations can attract a more diverse pool of candidates and improve their diverse hiring efforts.

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Inclusive Leadership: Cultivate (acquired by Perceptyx)

Leaders play a critical role in creating an inclusive workplace, but they may not always be aware of their biases or how to communicate in an inclusive manner. Cultivate uses AI to analyze communication within the organization and provide real-time feedback to individuals on how to improve their communication style. For example, if an individual uses language that could be seen as exclusionary, Cultivate may suggest alternative phrases. By using Cultivate, individuals can become more aware of their biases and make changes to be more inclusive, ultimately creating more inclusive leaders.

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Employee Resource Groups (ERGs): Hypercontext

Employee Resource Groups (ERGs) are essential for creating a sense of community and belonging in the workplace. However, supporting and communicating with these groups can be challenging for organizations. Hypercontext uses AI, including to analyze feedback from employees and identify areas where the organization can improve their DEI efforts. For example, if employees provide feedback that suggests the organization could do more to support ERGs, Hypercontext allows employees to suggest actions the organization can take to address the issue. By using Hypercontext, organizations can better support and communicate with ERGs, ultimately creating a more inclusive workplace.

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Training and Education: Orai

Training and education on DEI topics are essential for creating a more inclusive workplace. However, developing effective training materials can be challenging for organizations. Orai Is a platform that uses AI to analyze communication skills and provide real-time feedback to individuals on how to improve their communication style to be more inclusive. For example, if an individual uses language that could be seen as exclusionary, Orai may suggest alternative phrases. By using Orai, organizations can develop more effective DEI training and education materials and ultimately create a more inclusive workplace.

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Conclusion

In conclusion, AI, including ChatGPT, has the potential to support DEI efforts within organizations. By leveraging AI tools like Textio, Cultivate, Hypercontext, and Orai, organizations can create more inclusive job postings, develop more inclusive leaders, better support and communicate with ERGs, and develop more effective DEI training and education materials. As AI continues to evolve, we can expect to see even more innovative solutions for addressing DEI challenges in the workplace.